Frequently asked questions (FAQ)

Shop 2/18 Holborn Circuit, Gledswood Hills NSW 2556


Yes, we do. Please refer to Shipping page for more information.

All prices and services are different.

Please refer to Shipping page for more detailed information.


All shipping is via Australia Post.

Standard shipping is $10 

FREE Shipping for orders over $150

All orders are dispatched within 24-48 hours from purchase.

Australian standard shipping usually takes 2-11 business days

Australian express shipping usually takes 1-6 business days

International standard shipping usually takes 7-25 business days

International express shipping usually takes 5-15 business days

We will provide courier and shipment tracking details via text and email.


Please visit our Returns page for more information on our policy.


Are all products able to be returned?

Full priced items, should they meet the specified returns requirements, are able to be exchanged.

All Sale items are final.

You have 21 days from purchase to arrange your return.

Visit our Returns page to fill out a returns form and submit.


You have 1 hour from the time your order is placed to cancel it.



As we carry a range of brands, the sizing of each can vary.

Please refer to the size guide on the product page of the specific item you are looking to purchase for measurements.


Our gift cards are valid for 24 months (2 years) from issue date and can be used either in-store or online.